URGENT: System Outage Update – Tues, March 21st

Dear Shoreline Students,

The College continues to experience technical problems with our website, campus Wi-Fi, and other online services. While we work to resolve these issues, we would like you to be aware of the following helpful information:

  • Final ExamsMost finals will be held in the original manner scheduled. If you have questions, please connect directly with your instructor via Canvas. You will be able to access your grades through ctcLink.

 

  • Direct SupportWhile our networks are down, we have shifted to hybrid work with support available both in-person and by Zoom. Links to important resources, such as Canvas and ctcLink, as well as helpful information and articles, are available at the Shoreline Support Center. All departments will continue to respond to email and live phone or voicemail.

 

  • Class Schedule and RegistrationAccess to the Spring Quarter class schedule and registration are still available through ctcLink. If you have questions about registration, please contact us at 206-546-4611. Classes begin on April 3.

 

  • Payments: Currently we are unable to access online tuition payments. However, students may still pay with Visa or Mastercard by phone. Please email accountsreceivable@shoreline.edu or leave a voicemail at (206)-546-7850 to arrange for a callback from our Cashiering team.

We appreciate your patience as we navigate through this situation.

Sincerely,

Phillip J. King, Ed.D.

Vice President for Student Learning, Equity, and Success
Shoreline Community College

 

March 21st, 2023 by