The College continues to experience technical problems with our website, campus Wi-Fi, and other online services. While we work to resolve these issues, we would like you to be aware of the following helpful information:
Final Exams: Most finals will be held in the original manner scheduled. If you have questions, please connect directly with your instructor via Canvas. You will be able to access your grades through ctcLink.
Direct Support: While our networks are down, we have shifted to hybrid work with support available both in-person and by Zoom. Links to important resources, such as Canvas and ctcLink, as well as helpful information and articles, are available at the Shoreline Support Center. All departments will continue to respond to email and live phone or voicemail.
Class Schedule and Registration: Access to the Spring Quarter class schedule and registration are still available through ctcLink. If you have questions about registration, please contact us at 206-546-4611. Classes begin on April 3.
Payments: Currently we are unable to access online tuition payments. However, students may still pay with Visa or Mastercard by phone. Please email accountsreceivable@shoreline.edu or leave a voicemail at (206)-546-7850 to arrange for a callback from our Cashiering team.
We appreciate your patience as we navigate through this situation.
Sincerely,
Phillip J. King, Ed.D.
Vice President for Student Learning, Equity, and Success
Shoreline Community College
Earlier today we released an update about this morning’s ransomware attack.We now have further details for you.
We are currently working with several local and federal authorities to determine the total impact to our operations. At this time, we are in the analysis phase, evaluating and identifying potential next steps.
All on-campus server and network services including the campus website, report services, printing, local computer logins, wifi, vpn, and remote connectivity are unavailable until further notice.
Currently access to ctcLink for enrollment, registration or payments, Microsoft Office 365, Sharepoint, Google Products, and OneDrive are available remotely.
Shoreline Community College appears to have experienced a ransomware attack, which has left the College website and campus Wi-Fi currently inaccessible. Due to this IT systems outage, our campus will transition the majority of our operations to remote work until further notice. The College is working with local and federal authorities to resolve this issue. During this time campus remains open, however there is no access to the College website or campus wi-fi on college grounds.
Students and staff can also get live help in the Shoreline Support Center Zoom Room during regular college business hours at https://us02web.zoom.us/j/81837734259 .
EMPLOYEE Info:
Employees impacted by the loss of wi-fi/website are directed to move to remote work.
TSS was made aware of multiple service outages on campus including our website. We are investigating and hope to have more information soon. Please avoid calling TSS or emailing/messaging any technician directly while we investigate and troubleshoot as it can slow down this process.
Dear Campus Community,
You will be noticing (and some of you may have already noticed) a new device worn on the vests of uniformed Campus Security personnel. This device gives our uniformed personnel the ability to call for police assistance if they find themselves in a situation that makes calling 9-1-1 impossible.
As changes are made within the department, we will continue to update the campus.
For questions, please come to the Safety & Security Office (5102), call us at: (206) 546-4633, or email: safetyandsecurity@shoreline.eduOffice Hours:
9am-4pm (Monday-Thursday)
9am-3pm (Friday)
Closed: 12pm-1pm (Daily)
Respectfully,
Your Department of Safety & Security
On behalf of Shoreline Community College, we wanted to reach out to the campus community to express our concern for students, faculty, staff, and family members who may be impacted by the recent event that unfolded at Michigan State University.
We are devastated by another senseless act of violence in the form of a mass shooting. As a college community, we must not only stand with all members of the MSU campus community but take action against the consistent assaults on our communities. We will continue to focus on Diversity, Equity, and Inclusion as a mechanism to achieve social justice for all. We are responsible for our community, let’s choose to lead with love.
We recognize the trauma incidents such as these can have on our college community and want to remind all employees of the resources available to support you through this unfathomable time. Please do not hesitate to seek out services and should you see someone in need, please extend support.
Please know that we have resources available to both students and employees to counsel you through any potential emotional distress from this event.
CAMPUS RESOURCES
Employees may access services and support at any time through the Employee Assistance Program (EAP) at 877-313-4455 (as provided by the Diversity Equity Officers Commission). Their service is confidential and free. We urge you to keep this number readily available in the event you or a colleague need to lean into this level of support. The EAP is available and here for you, should you or a family member want or need support. As a reminder, the EAP offers the following:
Shoreline College Community stands with and among those impacted by various world tragedies and events. The mental and physical wellness of our entire college community is a priority that cannot be overstated. As we grapple with the various acts of violence, unrest, and natural disaster in our local community and across the United States, we acknowledge as an institution with an international footprint here and abroad that global affairs also have an impact on our community’s well-being.
Our reach to spread the value of knowledge, community, and educational justice can sometimes feel limiting. There are multiple events happening simultaneously and as the four of us discussed this memo, we wanted to be mindful of the effects of sending multiple communications around heart-heavy issues that may cause harm to or trigger members of the community. We were also very intentional not to minimize the impact of any event by discussing them together. We hope you will extend grace to us, as our goal is to assist in making Shoreline CC a place where values of inclusion, safety, and support are prioritized
We see the devastation created by natural disasters with the recent earthquake in Turkey and Syria. Our college community is impacted by this shocking event. Families are devastated by the loss of life, homes, jobs, and community. We have the power to advocate for equitable rehabilitation and individually have the power to help by researching ways to donate time, money, and energy, and we encourage you to find a way to help that reflects your best ability to support those internationally and those right here on campus.
While the memo could end here, we also see the political unrest play out in the news, which has a direct impact on members of our community. The most recent example is the “Chinese Balloon” and the implications for our Asian and Asian American and Pacific Islander (AAPI) communities are a concern. We know when the rhetoric grows so do instances of hate crimes. In Washington today, Dr Kahn noticed some of this rhetoric in a presentation he attended and believed it important to raise the flag of awareness now to ensure safety and that we proactively stand up for our Asian and Asian American colleagues and students.
We bear witness to much pain and trauma as a result of the diminishing emphasis on humanity. As an educational institution, it’s our obligation to protect humanity as a mechanism to advance knowledge, civic engagement and workforce preparation. We can serve as a beacon to other communities during these times of perpetual harm locally and abroad.
We will continue to show up in this space individually and collectively to actualize our community standard: Shoreline Community College is a place for students, employees, and the community to pursue excellence in education in an environment dedicated to equity, inclusiveness, and self-reflection. We value respectful, dynamic interactions and lively discussion. We strive to create an environment where everyone is supported and valued. Shoreline Community College does not tolerate hateful, violent, or discriminatory actions that target any person or group based on their beliefs, customs, identity, or affiliations. When one of us is diminished, all of us are diminished.
Should you or someone you know need support, please do not hesitate to connect with the follow resources:
CAMPUS RESOURCES
Employees may access services and support at any time through the Employee Assistance Program (EAP) at 877-313-4455 (as provided by the Diversity Equity Officers Commission). Their service is confidential and free. We urge you to keep this number readily available in the event you or a colleague need to lean into this level of support. The EAP is available and here for you, should you or a family member want or need support. As a reminder, the EAP offers the following:
The Department of Safety & Security was made aware of several parking machine malfunctions this morning. Currently, no daily permits can be purchased from parking machines on campus. The vendor has been contacted and another update will be sent once a technician has completed troubleshooting and repairs. The college has always allowed for a grace period (approximately 1 week) at the beginning of the quarters for Staff Lot violations, Visitor Lot violations, and for vehicles not displaying a parking permit. The grace period for Winter Quarter 2023 will be thru Friday, January 20th. Please note, citations with fines assessed are always enforced (including during grace periods) for ADA parking violations, illegal parking, hazardous illegal parking, and Parent-Child Center parking violations. I hope everyone has a great start to Winter Quarter 2023.
For questions, please come to the Safety & Security Office (5102), call us at: (206) 546-4633 or email: safetyandsecurity@shoreline.edu
With all campus parking enforcement resuming Monday, January 9th, 2023, we wanted to send out one last reminder to everyone.
General:
All posted parking rules and regulations will be enforced (Staff Lots, Visitor Lot, ADA, etc.)
Vehicles parked on campus between 6:00am – 4:00pm and 10:00pm – 6:00am must have a valid pass properly displayed.
Permits are not required between 4:00pm – 10:00pm daily, or anytime on holidays and weekends.
Instructions on how to properly display your permit can be located on each permit.
To appeal a citation, you must go online to the Safety & Security website or come to the Safety & Security Office located on the 1st floor of Bldg. 5000 (Foss).
Illegal and hazardous parking is always enforced (fire lane violations, parking in roadways, ADA parking violations, etc.)
Students: Students can purchase their quarterly parking permit from Cashiering, located on the middle floor of Building 5000 (Foss). Daily/hourly permits can be purchased at the pay stations on campus. For more information, please go here: Parking & Permits | Shoreline Community College
Residents: Residents can purchase their quarterly housing parking permit from Cashiering, located on the middle floor of Building 5000 (Foss).
Classified Staff, Faculty, Administrative/Exempt: Please pick up your parking permit at Safety & Security (5102) if you haven’t already done so. Photo ID is required. Supervisor verification/approval is required for all annual/plastic parking permit requests (FT employee, admin/exempt working 50%-100%, PT employee that has worked 2 years or more consistently). Please remember to turn in parking payroll deduction form, if you are an admin/exempt employee working 50%-100%.
Please note, if you already have an annual/plastic parking permit, it is still valid.
Employee Carpool: Minimum of 2 carpool riders, commutes to Shoreline a minimum of 2 days a week (Monday-Friday). Must have signed employee carpool contract and returned annual/quarterly parking permit in order to receive an employee carpool permit. Free for eligible admin/exempt employees. Employee Carpool Permit – Day at a Glance (shoreline.edu)
Visitors: May purchase a pass through our pay stations on campus or have the department request a visitor permit for them through this link: Shoreline Parking Permit – Formstack
For questions, please come to the Safety & Security Office (5102), call us at: (206) 546-4633 or email: safetyandsecurity@shoreline.edu
Alpha Martial Arts will host a self-defense workshop in the Quiet Dining Room of the PUB. Class is limited to 30 attendants. Please register by following this link or scan the QR code of the poster. Event is open to students, staff, and faculty.
